Critical Update Announcement

Dear BarTender customer,

We recently learned of a new malware attack that targets a vulnerability in older releases of BarTender 2016 and certain updates from BarTender 2016 to BarTender 2019. Earlier this year we issued fixes for this security issue. We urge you to update your software as soon as possible if you haven’t already done so.

A fresh installation of BarTender 2019 does not have the vulnerability, but if you upgraded from BarTender 2016 to BarTender 2019 on the same machine, you may still be affected. The releases of BarTender 2019 R7 and newer specifically include a patch to fix this problem.

Please follow these instructions to update your software:

• BarTender 10.1: No Action Needed
• BarTender 2016: Update to the latest BarTender 2016 release (click here)
• BarTender 2019: Customers who updated from BarTender 2016, update to the latest BarTender 2019 release (click here)
• BarTender 2019 Clean Install: No Action Needed
• BarTender 2021 Preview 1 & 2: No Action Needed

To identify which edition and release of BarTender you are using please view this guide (click here).

If you have any questions please reach out to your reseller or our Technical Support team to assist you (click here)..

We sincerely apologize for this inconvenience and request that you make this update immediately to protect your systems.

Thank you,

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